Project-Based Services

Internal Communications

Internal Communication Audits  | Communication Strategy |  Implementation Support

Clear communications keep your school connected. We audit, refine, and streamline your school’s internal communications – helping align stakeholders, enhance engagement, and build a stronger school culture.

"Two women smiling and embracing a young boy in a school setting."

Assess, Understand, and Improve

Internal Communications Audit

Clear internal communication keeps faculty, staff, and parents informed and engaged. Our audit provides a comprehensive review of your school’s communication structures, identifying gaps and inefficiencies while delivering actionable recommendations.

  • Parents and staff struggle to find key information across various platforms.
  • Messages are inconsistent, overwhelming, or unclear for parents or staff.
  • You lack a cohesive approach to your newsletters and bulletins, and ad-hoc emails are sent too frequently.
  • Your school still relies on PDFs or printed handbooks instead of a web-based solution.
  • Identify and streamline internal and school-to-home messaging.
  • Reduce communication overload and improve message clarity.
  • Ensure accessibility by assessing portals, newsletters, and handbooks.
  • Receive tailored recommendations for immediate improvements.
  • Review of newsletters, emails, and announcements for effectiveness.
  • Evaluation of parent, faculty, and student portals for usability and accessibility.
  • Assessment of handbooks and policy documents with guidance on transitioning to an online format.
  • Findings report with strategic recommendations to optimize communication.

Plan, Optimize, and Implement

Internal Communications Strategy & Implementation

A strong communication strategy ensures clarity, consistency, and engagement across your school. This service provides a customized strategy and hands-on support to improve messaging, streamline workflows, and enhance accessibility.

  • Your school lacks a clear, structured communication plan and needs a roadmap for improvement.
  • Leadership recognizes the need for change but requires external expertise to gain buy-in and manage implementation.
  • Faculty, staff, and parents are frustrated frustrated at the  inefficiency of the current communications experience.
  • Internal communication is disjointed across departments, creating inconsistent messaging and confusion.
  • Your school would like to transition from PDFs and print materials to an online handbook or portal but needs guidance on best practices.
  • You don’t have the time or in-house expertise to evaluate, strategize, and execute communication improvements effectively.
  • Gain practical strategies that align with your school’s unique needs and goals.
  • Ensure leadership and staff buy-in with external support guiding change management.
  • Reduce the burden on internal teams by providing hands-on strategy development and implementation support.
  • Unify communication across departments to create consistency and clarity.
  • Streamline workflows and messaging processes, reducing redundancy and inefficiencies.
  • Enhance accessibility with well-organized portals and handbooks that make information easy to find.

The specific initiatives we implement will be tailored to your school’s unique needs and circumstances.

Common areas of focus include:

  • Strategic Framework Development – Define communication objectives, messaging guidelines, and audience-specific strategies.
  • Optimizing School-to-Home & Internal Messaging – Structure newsletters, bulletins, and announcements for clarity and consistency.
  • Redesigning Online Portals & Information Hubs – Improve navigation, accessibility, and content structure for parent, faculty, and student portals.
  • Handbook Modernization – Transition from PDFs or print materials to a searchable, web-based handbook with dynamic content.
  • Implementation Support – Hands-on assistance in rolling out changes, training key stakeholders, and refining workflows.

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